Basecone Status

All Systems Operational

Accounting Systems connection Operational

Accounting System Addison Operational

Accounting System Belgium Operational

Accounting System Exact Operational

Accounting System Sage Operational

Accounting System SnelStart Operational

Accounting System Twinfield Operational

Accounting System View Visma Operational

Accounting System Xero Operational

API Service Operational

Authentication Service Operational

Document Automation Service Operational

Document Processing Service Operational

Mail Operational

Mobile Android Operational

Mobile IOS Operational

Notifications Operational

Support Operational

Webhooks Service Operational

WebPortal Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 20, 2024

No incidents reported today.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

Problems with OCR of documents and posting

Resolved - The issue has been found and resolved, it may take a couple of minutes before documents appear in the postingscreen before returning to normal operating speed.
Nov 11, 12:09 CET

Update - We are continuing to investigate this issue.
Nov 11, 12:04 CET

Update - We are continuing to investigate this issue.
Nov 11, 11:49 CET

Investigating - We are investigating the issue of documents not being read by the OCR document scanner and the posting of documents to accounting systems in some cases.
Nov 11, 11:21 CET

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.