All Systems Operational
Netherlands Operational
Basecone Web Portal ? Operational
API ? Operational
Twinfield - connection ? Operational
Exact Online - connection Operational
AccountView - connection ? Operational
Boekhoud Gemak - connection ? Operational
SnelStart - connection ? Operational
Belgium Operational
Basecone Web Portal Operational
API Operational
Adsolut - connection ? Operational
TopAccount - connection ? Operational
Expert/M - connection ? Operational
Vero Count - connection ? Operational
Exact Online - connection ? Operational
United Kingdom Operational
Basecone Web Portal Operational
API Operational
Twinfield - connection ? Operational
Xero - connection ? Operational
Sage - connection ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 6, 2022

No incidents reported today.

Dec 5, 2022

No incidents reported.

Dec 4, 2022

No incidents reported.

Dec 3, 2022

No incidents reported.

Dec 2, 2022

No incidents reported.

Dec 1, 2022
Resolved - This incident has been resolved. Basecone is up and running as normal.
Dec 1, 12:46 CET
Monitoring - The team has found the issue and implemented a fix. Speed should be back to normal.

Some people may experience documents not directly showing up when viewing them. This can be mitigated by refreshing the page one or two times, this behavior should improve over the next period.

Dec 1, 10:54 CET
Investigating - We are currently investigating the situation.
Dec 1, 09:52 CET
Nov 30, 2022
Resolved - This incident has been resolved. Apologies for the inconvenience!
Nov 30, 16:14 CET
Monitoring - We are still working on the solution.
Nov 30, 12:59 CET
Identified - Basecone is stable again and should load everything like before. We will keep an eye on the performance.
Nov 30, 11:09 CET
Investigating - We are investigating the slowness. We are seeing spikes in the response time. We will keep you posted.
Nov 30, 10:00 CET
Nov 29, 2022
Resolved - The issue has been resolved.
Nov 29, 14:45 CET
Monitoring - The fix was released. You should notice the speed improvements soon.
Nov 29, 13:37 CET
Update - We are still working on the fix.
Nov 29, 11:58 CET
Identified - The issue has been identified and we are working on a fix.
Nov 29, 10:27 CET
Investigating - We are experiencing slowness and difficulties with logging in. Also viewing documents does not load well. Our team is trying to find the root cause.
Nov 29, 10:12 CET
Nov 28, 2022
Resolved - This incident has been resolved.
Nov 28, 14:13 CET
Monitoring - The issue was fixed and should resolve itself in the coming time.
Nov 28, 14:09 CET
Identified - We have found the cause and are working on resolving it.
Nov 28, 13:59 CET
Update - The slowness should clear up in a few instances.
Nov 28, 13:46 CET
Update - We are continuing to investigate this issue.
Nov 28, 13:46 CET
Investigating - We are currently investigating this issue.
Nov 28, 13:31 CET
Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.

Nov 24, 2022

No incidents reported.

Nov 23, 2022

No incidents reported.

Nov 22, 2022

No incidents reported.