All Systems Operational

Accounting Systems connection Operational
Accounting System Addison Operational
Accounting System Belgium Operational
Accounting System Exact Operational
Accounting System Sage Operational
Accounting System SnelStart Operational
Accounting System Twinfield Operational
Accounting System View Visma Operational
Accounting System Xero Operational
API Service Operational
Authentication Service Operational
Document Automation Service Operational
Document Processing Service Operational
Mail Operational
Mobile Android Operational
Mobile IOS Operational
Notifications Operational
Support Operational
Webhooks Service Operational
WebPortal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Aug 24, 2026

Documents do not appear in Basecone
Resolved - The fix has been deployed and we are seeing services returning to normal. You can start uploading documents again and looking up documents in the archive should also be possible again. Older documents are still being processed and might take a while to be shown. If a document failed to upload completely please re-upload the document again for successful processing.
Aug 24, 17:25 CEST
Monitoring - A fix has been implemented and we are monitoring the details, it may take a moment before older tagged and uploaded documents appear.
Aug 24, 17:19 CEST
Identified - You can experience documents not being shown in Basecone or not uploaded. We have found the server problem and are solving the issue at this moment.
Aug 24, 17:10 CEST

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

Mutlivers Boekhoudgemak connection issue
Resolved - The issue has been resolved, bookings should be possible again and connection new administrations as well. If you get the message of being disconnected please reconnect your synchronization user and if you have a booking role please check the connection for you own role as well.
If you do not know how to do this you can find more information on our knowledgebase support.basecone.com.
We will continue to monitor the situation. If you still experience problems when booking please check the Exact status page for any status updates or problems regarding Multivers.
Aug 21, 17:10 CEST
Investigating - We are investigating the cause for the disconnections and the trouble with making a booking for Multivers connections.
Aug 21, 10:00 CEST

Aug 20, 2026

No incidents reported.

Aug 19, 2026

No incidents reported.

Aug 18, 2026

No incidents reported.

Aug 17, 2026

No incidents reported.

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

No incidents reported.

Aug 13, 2026

No incidents reported.

Aug 12, 2026

No incidents reported.

Aug 11, 2026

No incidents reported.

Aug 10, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage