Basecone Status

All Systems Operational

Accounting Systems connection Operational

Accounting System Addison Operational

Accounting System Belgium Operational

Accounting System Exact Operational

Accounting System Sage Operational

Accounting System SnelStart Operational

Accounting System Twinfield Operational

Accounting System View Visma Operational

Accounting System Xero Operational

API Service Operational

Authentication Service Operational

Document Automation Service Operational

Document Processing Service Operational

Mail Operational

Mobile Android Operational

Mobile IOS Operational

Notifications Operational

Support Operational

Webhooks Service Operational

WebPortal Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 15, 2026

No incidents reported today.

Jul 14, 2026

Tagging of documents is slow

Resolved - A solution has been impelmented and the scanning and reappearing of documents should return to normal shortly all tagged document will be scanned and placed in the booking que.
Jul 14, 14:05 CEST

Investigating - We are looking into the a problemen with the tagging of documents, these appear either very slowly in the postingscreen or do not appear at all and keep the status of processing.
Jul 14, 13:13 CEST

Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

Resolved - There was an outtage in the login service; some people may have experienced 500 errors when they tried to login.
The cause was a malfunction of the load balancer this has been corrected.
Jul 11, 07:00 CEST

Jul 10, 2026

No incidents reported.

Jul 9, 2026

No incidents reported.

Jul 8, 2026

No incidents reported.

Jul 7, 2026

No incidents reported.

Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026

No incidents reported.

Jul 1, 2026

No incidents reported.