Basecone Status

All Systems Operational

Accounting Systems connection Operational

Accounting System Addison Operational

Accounting System Belgium Operational

Accounting System Exact Operational

Accounting System Sage Operational

Accounting System SnelStart Operational

Accounting System Twinfield Operational

Accounting System View Visma Operational

Accounting System Xero Operational

API Service Operational

Authentication Service Operational

Document Automation Service Operational

Document Processing Service Operational

Mail Operational

Mobile Android Operational

Mobile IOS Operational

Notifications Operational

Support Operational

Webhooks Service Operational

WebPortal Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 16, 2026

No incidents reported today.

Jan 15, 2026

No incidents reported.

Jan 14, 2026

No incidents reported.

Jan 13, 2026

General slowness

Resolved - The incident is now resolved, we are no longer detecting any slowness.
Jan 13, 13:21 CET

Monitoring - We have found the cause of the performance issues. A fix is implemented but slowness may persist for a while longer. We will continue to monitor this situation closely.
Jan 13, 12:55 CET

Investigating - We are aware of degraded performance, which can result in longer document processing times and error messages for some users. This is currently being investigated.
Jan 13, 11:50 CET

Jan 12, 2026

No incidents reported.

Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026

No incidents reported.

Jan 8, 2026

No incidents reported.

Jan 7, 2026

No incidents reported.

Jan 6, 2026

No incidents reported.

Jan 5, 2026

No incidents reported.

Jan 4, 2026

No incidents reported.

Jan 3, 2026

No incidents reported.

Jan 2, 2026

No incidents reported.