Basecone Status

All Systems Operational

Accounting Systems connection Operational

Accounting System Addison Operational

Accounting System Belgium Operational

Accounting System Exact Operational

Accounting System Sage Operational

Accounting System SnelStart Operational

Accounting System Twinfield Operational

Accounting System View Visma Operational

Accounting System Xero Operational

API Service Operational

Authentication Service Operational

Document Automation Service Operational

Document Processing Service Operational

Mail Operational

Mobile Android Operational

Mobile IOS Operational

Notifications Operational

Support Operational

Webhooks Service Operational

WebPortal Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Feb 25, 2026

Performance issues with Exact Online postings

Resolved - The system levels are normal again for postings.
Feb 25, 15:09 CET

Monitoring - The problem has been identified and action has been taken, the posting should work normally again shortly.
Feb 25, 12:45 CET

Investigating - We are looking into issues with Exact Online regarding posting, some users are experiencing a slow posting process while others get errors saving and trying to book.
Feb 25, 11:56 CET

Feb 24, 2026

No incidents reported.

Feb 23, 2026

No incidents reported.

Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.

Feb 20, 2026

No incidents reported.

Feb 19, 2026

No incidents reported.

Feb 18, 2026

No incidents reported.

Feb 17, 2026

No incidents reported.

Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

General Slowness navigation Basecone

Resolved - No increased load detect on the system anymore, everything should work as before the slowness again.
Feb 13, 13:22 CET

Monitoring - We have found the cause and have solved it and are now monitoring the slowness which should improve for all users in the upcoming hour.
Feb 13, 12:37 CET

Investigating - We are looking into the cause of the slowness to resolve this as fast as possible. Navigation might feel slow and unresponsive in the mean time.
Feb 13, 11:41 CET

Feb 12, 2026

No incidents reported.

Feb 11, 2026

No incidents reported.