All Systems Operational

Accounting Systems connection Operational
Accounting System Addison Operational
Accounting System Belgium Operational
Accounting System Exact Operational
Accounting System Sage Operational
Accounting System SnelStart Operational
Accounting System Twinfield Operational
Accounting System View Visma Operational
Accounting System Xero Operational
API Service Operational
Authentication Service Operational
Document Automation Service Operational
Document Processing Service Operational
Mail Operational
Mobile Android Operational
Mobile IOS Operational
Notifications Operational
Support Operational
Webhooks Service Operational
WebPortal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Sep 5, 2026

No incidents reported today.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

No incidents reported.

Aug 26, 2026

No incidents reported.

Aug 25, 2026

No incidents reported.

Aug 24, 2026

Documents do not appear in Basecone
Resolved - The fix has been deployed and we are seeing services returning to normal. You can start uploading documents again and looking up documents in the archive should also be possible again. Older documents are still being processed and might take a while to be shown. If a document failed to upload completely please re-upload the document again for successful processing.
Aug 24, 17:25 CEST
Monitoring - A fix has been implemented and we are monitoring the details, it may take a moment before older tagged and uploaded documents appear.
Aug 24, 17:19 CEST
Identified - You can experience documents not being shown in Basecone or not uploaded. We have found the server problem and are solving the issue at this moment.
Aug 24, 17:10 CEST

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

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