Basecone Status

All Systems Operational

Accounting Systems connection Operational

Accounting System Addison Operational

Accounting System Belgium Operational

Accounting System Exact Operational

Accounting System Sage Operational

Accounting System SnelStart Operational

Accounting System Twinfield Operational

Accounting System View Visma Operational

Accounting System Xero Operational

API Service Operational

Authentication Service Operational

Document Automation Service Operational

Document Processing Service Operational

Mail Operational

Mobile Android Operational

Mobile IOS Operational

Notifications Operational

Support Operational

Webhooks Service Operational

WebPortal Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 4, 2026

No incidents reported today.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.

Apr 29, 2026

No incidents reported.

Apr 28, 2026

Issue loading Basecone

Resolved - This incident has been resolved.
Apr 28, 17:07 CEST

Monitoring - We have identified the root cause of this issue: A recent update caused authentication issues with cached data on the user's browser.
The only solution is to close Basecone, clear all cache and cookies and then to open the app again.

We will continue to monitor the situation and help users with this process.
Apr 28, 12:16 CEST

Investigating - We are receiving reports that Basecone does not load after login. We've already seen that in most cases, clearing the browser cache and cookies solves this issue.
We are currently investigating the root cause.
Apr 28, 10:31 CEST

Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.

Apr 23, 2026

No incidents reported.

Apr 22, 2026

No incidents reported.

Apr 21, 2026

No incidents reported.

Apr 20, 2026

No incidents reported.