Slowness when tagging new documents in Basecone

Incident Report for Basecone

Resolved

Affected documents are currently being reprocessed and will be ready to be booked shortly. Removing them from the uploadscreen.

Posted Oct 02, 2026 - 12:43 CEST

The issue has been identified and a fix is being deployed, new documents will be tagged succesfully old ones are in the process of being retagged.

Posted Oct 02, 2026 - 09:45 CEST

we are currently looking into the issue.

Posted Oct 02, 2026 - 09:25 CEST

This incident affected: Document Processing Service.