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Incident Report for Basecone

Resolved

The issue has been found and fixed. Everything is back to normal.

Posted Jan 27, 2023 - 09:24 CET

Investigating

We have started the investigation and will keep you updated.

Posted Jan 27, 2023 - 08:48 CET

This incident affected: Netherlands (Basecone Web Portal, API, Twinfield - connection, Exact Online - connection, AccountView - connection, Boekhoud Gemak - connection, SnelStart - connection), Belgium (Basecone Web Portal, API, Adsolut - connection, TopAccount - connection, Expert/M - connection, Vero Count - connection, Exact Online - connection), and United Kingdom (Basecone Web Portal, API, Twinfield - connection, Xero - connection, Sage - connection).