403 error

Incident Report for Basecone

Resolved

This incident has been resolved. All documents should be available for booking again.

Our apologies for the inconvenience
Posted Jul 13, 2021 - 14:45 CEST

Update

The issue about the not visible documents to be booked is not solved yet, we are still investigating this issue.
Posted Jul 13, 2021 - 13:57 CEST

Update

The issue about the 403 error when logging in is solved, We are still investigating the issue about documents not being shown to be booked.
Posted Jul 13, 2021 - 12:49 CEST

Update

Next to the logging in problem, we are also investigating with high priority the issue that after tagging the documents are not visible to be booked. We will keep you up to date.
Posted Jul 13, 2021 - 12:42 CEST

Update

We are continuing to investigate this issue.
Posted Jul 13, 2021 - 12:03 CEST

Investigating

Currently you could experience issues while working in Basecone. You might get a 403 error. We are working hard to solve the issue.
Posted Jul 13, 2021 - 12:02 CEST