Slowness in sending emails to Basecone
Incident Report for Basecone
The issue has been resolved. All is working as intended.
Posted May 11, 2023 - 14:58 CEST
The issue has been found. We are working on resolving it and providing a solution.
Posted May 11, 2023 - 11:54 CEST
Sending in emails/documents to Basecone is taking more time than normal. We are investigating this, including other slowness.
Posted May 11, 2023 - 10:17 CEST
This incident affected: Netherlands (Basecone Web Portal, API, Twinfield - connection, Exact Online - connection, AccountView - connection, Boekhoud Gemak - connection, SnelStart - connection), Belgium (Basecone Web Portal, API, Adsolut - connection, TopAccount - connection, Expert/M - connection, Vero Count - connection, Exact Online - connection), and United Kingdom (Basecone Web Portal, API, Twinfield - connection, Xero - connection, Sage - connection).