Slowness and error messages when booking Twinfield documents

Incident Report for Basecone

Resolved

This incident has been resolved.

Posted May 09, 2022 - 12:15 CEST

Update

The issue has been resolved.

Posted May 09, 2022 - 12:09 CEST

Update

We are continuing to investigate this issue.

Posted May 09, 2022 - 12:09 CEST

Investigating

There was a big queue of synchronizations which resulted in error messages such as 'invalid booking period' or 'failed to book this document'. Our team has found the source and resolved the issue. Apologies for the inconvenience.

Posted May 09, 2022 - 11:53 CEST