Slowness in Basecone

Incident Report for Basecone

Resolved

The incident has been resolved. The issue was related to ec2 instance sizes.
We´ve replace the instance size to a previous values.
Posted Aug 23, 2023 - 11:00 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 23, 2023 - 09:59 CEST

Identified

The issue has been identified and a fix is being implemented.
Posted Aug 23, 2023 - 09:59 CEST

Investigating

You may currently experience slowness when working in Basecone. For example, you can experience slowness in splitting and merging, tagging and booking documents. We are working with the highest priority to solve the issue.
Posted Aug 23, 2023 - 09:39 CEST