General issue and degraded performance on mailservice for Basecone

Incident Report for Basecone

Resolved

This incident has been resolved.

Posted Aug 06, 2024 - 15:11 CEST

Update

We are continuing to investigate this issue.

Posted Aug 06, 2024 - 15:07 CEST

Investigating

Currently we are investigating degraded performance in our application and on the mailservice. This could have impact on documents uploaded via e-mail, which are not arriving in Basecone. Also outgoing e-mails by Basecone are affected.

Posted Aug 05, 2024 - 17:40 CEST

This incident affected: Mail and WebPortal.