Documents take longer to appear after tagging them

Incident Report for Basecone

Resolved

The cause of the delay has been resolved, the documents should appear within a couple of second of tagging again.

Posted Jan 09, 2023 - 12:55 CET

Identified

We have identified the cause and are solving it at this moment.

Posted Jan 09, 2023 - 12:41 CET

Investigating

We are investigating a issue where documents are not shown after tagging but appear after some time. We are looking in to this situation.

Posted Jan 09, 2023 - 12:24 CET

This incident affected: Netherlands (Basecone Web Portal, API), Belgium (Basecone Web Portal, API), and United Kingdom (Basecone Web Portal, API).