Documents might be delayed after tagging

Incident Report for Basecone

Resolved

This incident has been resolved.

Posted Nov 03, 2021 - 17:28 CET

Update

We are continuing to investigate this issue.

Posted Nov 03, 2021 - 15:33 CET

Update

We are still investigating the issue. Some documents has been processed again, but not all.

Posted Nov 03, 2021 - 14:38 CET

Investigating

If documents are tagged, they might not directly be available for booking. We are investigating the issue and will keep you updated.

Posted Nov 03, 2021 - 13:47 CET

This incident affected: United Kingdom (Basecone Web Portal), Netherlands (Basecone Web Portal), and Belgium (Basecone Web Portal).